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Need Further Assistance? Contact Us Below:
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[/fusion_imageframe][fusion_separator style_type=”none” top_margin=”15″ alignment=”center” /][fusion_text]MiracleBoxMedia is committed to making your experience hassle-free. If you have questions or are experiencing technical issues please refer to our list of questions and answers. If you do not see an answer to your question, please send us an email and a representative from our Customer Support team will attempt to respond to your question as soon as possible, most emails are answered within 24-48 hours.
We love to hear from you. Call us 202-417-8456[/fusion_text][fusion_text]
Contact Info:
[/fusion_text][fusion_separator style_type=”single solid” sep_color=”#b2b2b2″ alignment=”center” /][fusion_separator style_type=”none” top_margin=”15″ alignment=”center” /][fusion_text]
8191 Brook Rd, Suite B
Richmond, VA 23227
Phone: 202-417-8456
Web: www.theykilledcable.com
E-mail: info@miracleboxmedia.com
[/fusion_text][fusion_social_links icons_boxed=”yes” icons_boxed_radius=”5px” icon_colors=”#ffffff” box_colors=”#005eab” facebook=”http://facebook.com/miracleboxmedia” twitter=”https://twitter.com/miracleboxmedia” google=”https://plus.google.com/u/0/118343829604893121109/posts” pinterest=”https://www.pinterest.com/miraclboxmedia/” show_custom=”no” /][fusion_accordion type=”” boxed_mode=”” border_size=”” border_color=”” background_color=”” hover_color=”” divider_line=”” title_font_size=”” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_box_color=”” icon_alignment=”” toggle_hover_accent_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”Do I need internet to use this device?” open=”no”]
This device is a streaming media device internet is required to use it. You must have at least 15 mega bits minimum to stream your connection will determine your streaming experience. This device connects to Wifi or Ethernet cable and can run off a hotpot from a mobile device
[/fusion_toggle][fusion_toggle title=”How many Television per device?” open=”no”]
Each Miracle Box can support one Tv at a time. How ever its very portable and easy to set up. It only takes 3 minutes to set up. If you have a TV a power source, and WiFi you can immediately start streaming. This is perfect to take on vacation or over to a family or friends house to enjoy
[/fusion_toggle][fusion_toggle title=”Is watching a streaming movie Illegal?” open=”no”]
Accessing streamed content is 100% legal. Streaming media is the ability to view content that already exists on the Internet. Many people confuse this with copyright infringement, which is illegal depending on licensing, uploading copyright material. However, streaming through 3rd party applications is legal. The Miraclebox is simply a streaming device you may choose our own provider such as Netflix, Hulu or any 3rd party provider or access open source media applications that may or may not allow you to stream or save to your personal streaming unit. In fact it has no connection or association with the websites that host or store any media content. Miracle box simply provides the navigation to connect with the websites and temporarily streams the data. The Data, Movie, or TV shows, passes through your Internet cables, through Miracle box to your TV is watched by you but it is never stored, copied, or retained unless authorized by the 3rd party source in which it comes from.
[/fusion_toggle][fusion_toggle title=”Do you Guarantee the Quality of the Streams?” open=”no”]
No. We cannot guarantee the quality, durability, longevity or integrity of the streams. These streams originate with third party entities and are completely out of our control or influence. Having said that, as long as you have a good quality broadband connection you will always experience a more than satisfactory stream.
[/fusion_toggle][fusion_toggle title=”Are there any fees to watch Miracle Box?” open=”no”]
Yes We only charge you for the purchase of the Miracle Box. There are subscriptions options with many third party providers you may add but are not required to enjoy the content on this box. Some third party providers offer free content others may charge a fee.
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